PTC Privacy Policy

Our Privacy Policy explains how the Principals' Training Center ("PTC," "we," "us") collect, use, share, and protect information in relation to our online services and websites (collectively, the "Service"), and your choices about the collection and use of your information. Our Policy applies to all visitors, members, users, and others who access and use the Service ("Users").

When you create an account with us, contact us, join PTC as a member, access or use our Service, make a purchase, or register for institutes, you provide us with information about yourself. This Privacy Policy describes how we collect and use such information.

Please note that, to the extent that you disclose or you authorize PTC to disclose your information to other parties, whether they are our vendors, affiliates, sponsors, partners, or service providers, different rules may apply to their use or disclosure of the information disclosed to them.

The Service may contain links to other entities' websites that are not controlled or operated by PTC. This Privacy Policy does not apply to such third-party websites, and PTC is not responsible for the content of such third-party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties, upon disclosing your information to such parties or visiting such third-party websites, using the links provided in the appropriate section below.

What data do we have, what is it used for. and why is it necessary?

We store the information you give us at time of registration for our courses. This information includes your name, email addresses, school and job title, gender and nationality, emergency contact information, school administrator information, course history, as well as birthplace and birthdate.

We use this information to create course materials used on site, such as nametags and class lists; to set up booking of rooms with our institute hotels; to send out both promotional and important information emails; and to contact you on-site.

Statement on our third parties and whether they are compliant

Your data passes through a few third-party systems, which are included below:

For mass mailing of promotional and important information emails, we use the GDPR-compliant Constant Contact. You can read their article on GDPR here: https://blogs.constantcontact.com/gdpr-how-to-comply/. You can also access their privacy policy here: https://www.constantcontact.com/legal/privacy-statement

For registration emails and other other non-mass mailing emails as well as PTCNet we use the Google Suite. You can read Google’s GDPR compliance announcement here: https://cloud.google.com/security/gdpr/

To better help communicate and guide with you, we use the chatbot Tidio. You can read Tidio’s GDPR compliance statement here: https://www.tidio.com/knowledge/faq/gdpr-compliance/

For registrations we use RegFox. You can read their statement of GDPR compliance here: https://www.regfox.com/blog/gdpr-you-prepared-2/ and you can read their privacy policy here: https://www.regfox.com/privacy-policy/

Some payments are processed through Authorize.net. You can read their security & compliance policy here: https://www.authorize.net/solutions/merchantsolutions/merchantservices/security/

Some other payments are processed through Stripe. You can read their GDPR compliance policy and FAQ here: https://stripe.com/privacy-center/legal

Other payments and group invoices are handled through Quickbooks and our Intuit merchant account. You can read their GDPR compliance statement here: https://quickbooks.intuit.com/uk/gdpr/

Finally, we store your registration data in an on-site database program, Filemaker. The encrypted database is stored on a secure private server.

For more information on encryption and GDPR, please consult: https://gdpr-info.eu/issues/encryption/

Right to request your data

Under GDPR you have the right to request all data a company has pertaining to you. For more information please consult the two links below:

Right to remove your data

Under GDPR you also have the Right to be Forgotten https://gdpr-info.eu/issues/right-to-be-forgotten/. In the event that you request the PTC to remove all your data, course history will be retained and your account will be replaced with an anonymous, securely-generated serial number which will be issued to you upon confirmation. Otherwise, we would no longer have a way to confirm courses attended and certificates received.

Our Retention of Your Personally Identifiable Information

The personally identifiable information that you provide will be stored and maintained by PTC until you instruct us otherwise, or, in PTC’s sole discretion, for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected, and for so long as we are required to maintain such information by law.

Advisory on need for historical data

As mentioned above, your data is used to confirm your historical attendance and completion of courses. If you request all your data to be deleted, we will issue an anonymous, securely-generated serial number to retain your course history.

Children's Privacy

The Service is intended for a general audience. We do not knowingly collect, use, or disclose personal information from children under the age of 13. If we discover that any information has been supplied by children, we will disregard and delete such information.

Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the Service and providing us with your information, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Service. PTC reserves the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time. All revisions will be posted on the Service. If you continue to use the Service after we post any update to our Privacy Policy, you signify your consent and acceptance of our updated terms. We urge you to review this Privacy Policy frequently for changes.

If you have any questions or concerns please contact us.